Public Comment Remotely with Video

In 2014, the Town of Miami Lakes became the first municipality in Florida to accept public comments via pre-recorded video to maximize public participation during municipal hearings. In 2016, the City of Miami Springs followed suit by allowing video submissions for remote public comment.

This report summarizes the remote public comment programs in Miami Lakes and Miami Springs, surveys national best practices around technology and public engagement, and offers recommendations for implementing a remote public comment program at the county and city level in South Florida.

Its findings were made possible by the support of Radical Partners and JP Morgan Chase & Co.